Charge Disputes

OPIERADIO uses STRIPE and SHOPIFY for SECURE payment processing.

In a few rare instances, we have had people who order stuff from here actually receive the wrong items and then issue a 'DISPUTE CHARGE' against the fulfillment company with STRIPE and their CREDIT CARD.

After starting a DISPUTE with the charge, it will take you (longer than you want) to get the charge corrected so let us work through the wrong item information with you first.

See the flowchart below


If you RECEIVED THE WRONG or DAMAGED ITEMS, please REVIEW THIS PAGE before issuing a DISPUTE CHARGE with your credit card company.